So, the Pittsburgh .Net Code Camp’s web site (http://pghdotnet.agileways.com/) has been down since last Friday (3/13). The site is hosted by 1&1. 1&1 has a 99.9% uptime guarantee. That means that in the course of a year, no matter what, they think that your site won’t be down for more than a total of about 9 hours (actually 8.76, but who’s counting? :)).
The site has been down for over 100 hours. Calls to support are not getting anywhere. All of the sites on that account are down (note- its not my account).
I’m not saying you shouldn’t host with 1&1. I’m just saying you should know what you’re getting in to…
Eric Kepes 
It is surprising how companies can offer 99.9% up time guarantees. There is a lot that is out of their control.. power outages.. etc. In order to really get that kind of coverage you’d probably need 2-3 back up servers in different locations.
In my opinion, hooking up with 1and1 is like the La Brea Tar Pits, easy to get into but very difficult to get out.
I would agree. I think the lesson to keep in mind is – always back up your site, and never let the same company host your site AND be the registrar for your domain name. Then at least moving it can be quicker.